Rail
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No Rail services are operating in the South Island north of Christchurch. Rail services south and west of Christchurch are normal.
Sea
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All shipping lines, both domestic (Pacifica) and international, are being incredibly supportive to provide all the container slot capacity we need.
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We are working with other parties to introduce additional vessel capacity, including northbound Chc to Trg/Akl.
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All shipping lines are also pitching in to supply containers far in excess of the numbers normally available for domestic freight. This comes at a huge cost to an industry that has struggled somewhat in the post GFC environment, and we are most grateful for their support at this time.
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We are working with other parties on a longer term solution to the container supply issue, and this will most likely involve round tripping most of any additional fleet. This carries cost that will need to be recovered but that is a conversation for another day.
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Unfortunately Centreport’s (Wlg) container terminal has sustained a lot of damage so do not expect any containers to move to/from Wellington by sea. Talk to us about providing a rail alternative within the North Island for containers to/from Wellington.
Service – given the extreme pressure on my team trying to keep a large amount of this country’s freight task moving, I think it is important to have a realistic expectation of the service levels that are achievable.
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As shipping capacity fills rapidly at present, your first choice of vessel may not be available, or we may have to roll cargo to the next available vessel without consultation.
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Door to door pick up and delivery services are under pressure in Auckland, and we expect worse to come at the Christchurch end. We will endeavour to deliver freight in a timely manner but please expect bottlenecks and delays.
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We will not be able to process requests for cut off extensions.
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We can not process any last minute requests.
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Please give us as much notice of any service requirement – at least 48 hrs but preferably plan at least a week ahead.